Last Updated: 17 August 2024
Welcome to Chapters Hair Boutique! These Terms and Conditions (“Terms”) govern your use of our website located at chaptershair.shop (“Website”) and the purchase of our products. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. General Information
1.1. Business Name: Chapters Hair Boutique
1.2. Business Address: 17 Southway Street, Kelvin, Sandton, South Africa
1.3. Email Address: chaptershairb@gmail.com
1.4. Website: chaptershair.shop
1.5. Date of Last Revision: 17 August 2024
2. Eligibility
2.1. By using this Website, you represent and warrant that you are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
3. Product Information
3.1. Chapters Hair Boutique specializes in the sale of wigs and related hair products.
3.2. We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, images, or other content available on the Website are accurate, complete, reliable, current, or error-free.
3.3. The color of wigs may vary due to your device’s display settings, and Chapters Hair Boutique cannot guarantee that your device will accurately display the colors.
4. Orders and Payment
4.1. By placing an order through the Website, you are offering to purchase a product, subject to these Terms.
4.2. All orders are subject to availability and confirmation of the order price.
4.3. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in the description or price of the product, or an error in your order.
4.4. Payment must be made in full at the time of order using one of the payment methods provided on the Website.
4.5. Prices are subject to change without notice.
5. Shipping and Delivery
5.1. Chapters Hair Boutique will process and ship orders as quickly as possible.
5.2. Delivery times are estimates and may vary depending on your location and other factors. Chapters Hair Boutique is not responsible for delays caused by third-party carriers.
5.3. Shipping costs are non-refundable, and customers are responsible for all shipping charges, including returns.
6. Returns and Refunds
6.1. We want you to be completely satisfied with your purchase. If you are not satisfied, please contact us within 14 days of receiving your order to initiate a return.
6.2. Products must be returned in their original, unused condition with all original packaging and tags attached.
6.3. Refunds will be issued to the original payment method within 14 business days of receiving the returned product, subject to inspection and approval.
6.4. Shipping costs for returns are the responsibility of the customer.
7. Intellectual Property
7.1. All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Chapters Hair Boutique or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
7.2. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works, or otherwise exploit any content on the Website without prior written consent from Chapters Hair Boutique.
8. Limitation of Liability
8.1. To the fullest extent permitted by law, Chapters Hair Boutique shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
(a) your use of the Website;
(b) any unauthorized access to or use of our servers and/or any personal information stored therein;
(c) any interruption or cessation of transmission to or from the Website;
(d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party;
(e) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Website, whether based on warranty, contract, tort, or any other legal theory.
9. Indemnification
9.1. You agree to indemnify, defend, and hold harmless Chapters Hair Boutique, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account.
10. Governing Law
10.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.
10.2. You agree to submit to the personal and exclusive jurisdiction of the courts located within South Africa for the resolution of any disputes arising out of or relating to these Terms or your use of the Website.
11. Changes to Terms and Conditions
11.1. Chapters Hair Boutique reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated date at the top.
11.2. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Chapters Hair Boutique
17 Southway Street, Kelvin, Sandton
Email: chaptershairb@gmail.com
Acceptance of Terms
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.